Sunday, September 28, 2008

Product Review: BlackBerry 8820

My New "Engagement Ring"

I reviewed the BlackBerry Curve (Verizon) a couple months ago and this month I reviewed the BlackBerry 8820 (AT&T).

Why a BlackBerry 8820?

Initial Needs: Send/receive emails, ease of use when it came to typing emails, ability for clients to reach me out of the office, easy to use/view calendar to schedule work. This BlackBerry is provided for work, not personal use.

I could bore you with all the specific specifications about the phone, but most users just want a phone that works. (There is a link at the bottom for all the nitty-gritty details) As a result, I am detailing my experiences with the phone through out my work day.



Here Is My Review:

Ease-of-Use:

Buttons: Typing on the 882o is amazing! Compared to my BB Curve, where the buttons have small spaces between them and are smaller, the buttons on the 8820 are full, rectangular, and easy to hit. When it comes to dialing phone numbers, it is slightly more difficult (compared to a regular cell phone) as there are many more keys and the numbers are on the left side. Nevertheless, despite my bigger hands, I have no real problem punching in the numbers.

Call Quality: The voice on the other end is pretty clear. The phone does have an "airy" sound during the call, which is somewhat distracting and makes it at times a little hard to hear. However, I do not have my ear piece volume all the way up. It can go to a very loud setting. For me, I have it set at the second softest level. The main issue with the call quality is when I am speaking, the phone seems to have "bounce back". I feel my voice is bouncing off the phone.

Scroll Ball: The scroll ball is the main way the user maneuvers between applications. It is utilized by either moving it up, down, left, or right. The user can also press it to make selections instead of the arrow enter key on the keyboard (see image below). I have no problems scrolling in either direction. (On the Curve, it does not scroll as well to the left)

Battery Life: It does a good job. I will say I have not been using it non-stop yet, just emails and a couple calls, so I do not feel ready to give input on battery life. I will update this portion later.

Navigation: The user explores the phone through the 5 top bar buttons. Predominately, I use the scroll ball, the multi-dot button, and the half-circled arrow button. The multi-dot button allows me to bring up prompts for more detailed windows and to access the full list of applications. The half-arrow button allows me to go-back a screen. Then of course, is the scroll ball which the user uses to select and click the desired applications.

The phone comes with loads of applications, which clutters the navigation fields. As a result, I have hidden most of them as they are entertainment based applications. This is a work-phone, it's supposed to be bland. Haha! It is very easy to customize the phone. I can move my more frequently used applications to my main screen. I can select one option to associate with the side button on the phone for rapid selection. I have the ringer control on the left quick button. One issue I have with customizing the screen is that I cannot have the "L" shaped icon set-up compared to my Curve. I am not sure if this is a Verizon vs. AT&T phone thing or not.

Access: This phone is Wi-Fi capable and I used it the other day. It is nice to be able to access the internet faster when in a hot spot. It moves pretty quickly. I have not tried the GPS nor any of the additional applications. I've been on the EDGE network, no 3G cities yet, but I have no complaints. I cannot wait to try it on the 3G network.

Screen: It is pretty sweet. No complaints on the resolution. The colors are very rich. Compared to the Curve, the screen colors are brighter and not as dull/fuzzy. They are also slightly sharper. I do clean it often as the oils from my skin transfer onto the screen.

Camera: n/a. This is for WORK!!

Accessories: My boss ordered a hip holster case. (I'm that cool now). Unless I lock the phone, buttons are hit when I slide it into the case. It almost deleted a contact once. The phone also comes with a ear piece. It can go in both ears which is cool as it's a phone conversation in "surround sound".

Software: The BB 8820 comes with software to sync/manage with your computer. It works well if your computer's hardware can process it smoothly.

Overall:

Pros:
*Easy to use
*Great screen resolution / colorful
*Light
*Compact for a full QWERTY keyboard
*Internet Access
*Wi-FI
*Full Keys -- easy to type
*Scroll Ball is very fluid
*Slimmer than the Curve


Cons:
*Voice "bounce back" when user speaks
*"Airy" sound when making and having a call
*Wider and longer than the Curve (but for reading emails, t
*Ringer is very loud even on the medium setting


In closing:

I find this phone very useful. The typing easy of use and ability to send/receive emails is great. The screen is bright and crisp. Just like the Curve, you rely on the scroll ball, if something were to go wrong, you're in trouble. For a business professional, this is a great phone. The bigger keys allow you to write emails well and avoid a lot of typos/misspellings. It has certainly improved my productivity outside of the office when in the field.

8.9/10

Here is the Link to BlackBerry's Official Page

~ the GURU

1 comment:

free said...

Send/receive emails, ease of use when it came to typing emails, ability for clients to reach me out of the office, easy to use/view calendar to schedule work. This BlackBerry is provided for work, not personal use.